This privacy policy sets forth how West Penn Laco, Inc. uses and protects any information that you give West Penn Laco, Inc. when you use this website. West Penn Laco, Inc. is committed to ensuring that any and all personal information collected from individuals who visit our website and/or make use of our online facilities and services, is accurate, confidential, secure, and private. Our privacy policy is designed to ensure those affiliated with West Penn Laco, Inc. are aware of our commitment and our understanding of our obligation to protect your privacy.

Therefore, this Privacy Policy Agreement shall apply to West Penn Laco, Inc., and thus it shall govern any and all data collection and usage thereof. Through the use of westpennlaco.com, you are herein consenting to the data procedures expressed within this agreement.

It is highly recommended that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of, and share the information collected. West Penn Laco, Inc. may change this policy from time to time by updating this page. Check this page from time to time to ensure that you are happy with any changes. This policy is effective beginning July 8, 2020.

What we collect

We may collect the following information:

  • name and job title
  • contact information including phone number, mailing address, email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your business needs and provide you with better customer service, and for the following reasons:

  • internal record keeping
  • to improve our products and services
  • to periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • to customize the website according to your interests, and
  • to provide your information to our third-party partners for marketing or promotional purposes.

We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. West Penn Laco, Inc. shall take every precaution to maintain adequate physical, procedural and technical security with respect to its offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to opt-out of anything we send to you by using the opt-out link in the email or contacting us directly by postal mail or phone.

Collection of Information

Information automatically collected when visiting our website, which may include cookies, third party tracking technologies, and server logs. West Penn Laco, Inc. may have the occasion to collect non-personal, anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, and type of operating system. At a later time, that information will assist us in providing and maintaining superior quality service.

Use of Information Collected

West Penn Laco, Inc. may collect and may make use of personal information to assist in the operation of our website and to ensure the delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from westpennlaco.com. West Penn Laco, Inc. may also be in contact with you with regards to completing surveys or research questionnaires related to your opinion of current or potential future services that may be offered. West Penn Laco, Inc. does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties. West Penn Laco, Inc. may deem it necessary to follow websites and/or pages that their users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

Non-Marketing Purposes

West Penn Laco, Inc. greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in West Penn Laco, Inc. products and services). In certain circumstances, we may use our website, newsletter, newspapers, or other public means to post a notice.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Children Under the Age of 13

West Penn Laco, Inc. does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must obtain parent or guardian permission to use this website.

SMS Text Messaging

By opting into SMS on our contact page, you agree to receive communications from West Penn Laco, Inc. via SMS text messaging. Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes.

The types of SMS communications you may receive, should you consent to SMS messaging, include responses to inquiries you submit to us, customer service follow-ups, order or scheduling confirmations, and other communications related to your relationship with West Penn Laco, Inc.

You may opt out of receiving SMS messages at any time by replying “STOP.” For assistance, reply “HELP.”

Messaging frequency may vary. Message and data rates may apply.
No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.

Unsubscribe or Opt-out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe from our website, please send an email stating that you wish to unsubscribe to . If you wish to unsubscribe or opt¬out from any third-party websites, you must go to that specific website to unsubscribe and/or opt¬out. West Penn Laco, Inc. will continue to adhere to the privacy policy described herein with respect to any personal information previously collected.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. West Penn Laco, Inc. does not claim, nor accept, responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Changes to Privacy Policy Agreement

West Penn Laco, Inc. reserves the right to update and/or change the terms of our privacy policy, and as such we will post those changes to our website, so our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at:
Email:
Telephone Number: 412-821-3608
Mailing Address:
West Penn Laco, Inc.
331 Ohio Street, Pittsburgh, PA 15209